Sodium Chloride Free
PEG's, MEA's, TEA's, DEA's Free
Artificial Fragrance Free
This product is +96% natural.
Ordered this and only half the items came (and those items were damaged and leaking). Also took a very very long time to arrive. Despite claiming to have a 30 day money back guarantee, no one from their customer service has answered my multiple attempts to contact them and ask for a refund. Seeing as there are tons of reviews like this on pretty much every website but their own (which mostly features five star reviews), this brand is outright scamming people.
Wonderful products but missing and shipping was too long.
I have absolutely adored these masks however I only received 2/3 masks and I had ordered these August 6th and received them Mid-October- over 2 months waiting. If the shipping was listed as so, then I would be knowingly purchase this items with that knowledge in mind however, the wait this time around was excessive compared to the other times I have baught. The customer service is awful now, I had to post on their insta posts(make sure to screenshot which is what I did before they delete your comment, dm them, and email for a response and they responded after a week(about one month later after purchase) on the dm I sent. It’s super inconvenient considering the great products they have.
Unfortunately as much as I would love to, I can’t review a product I’ve never received. I ordered this product end of July but never got a shipping confirmation email or tracking number. I’ve reached out several times to customer service and they’ve always replied back. I’m within Canada and thought it odd I hadn’t received my order in rhe 2-3 promised business day.The first time they told me they would verify and have it shipped soon. The second and third time they were saying they had an issue with changing warehouse and that it would ship. I have yet to receive the products. I’ll update my review if I receive them . . .
Customer service unreachable
I didn't order this second bundle and I've been trying to reach customer service for weeks (phone, text, email) and I haven't received a single response. Apparently I was put on an automatic subscription for this product which I DON'T want. Zero stars, do not recommend.
Best product out there
From the ordering, receiving my products in a beautiful box and using the app to create a routine for my hair I feel like this is the best experience I ever had with hair care. The Hair Routine really cares about me feeling empowered, beautiful and loved, and I could feel it through every step of the way.